Legal & Policies
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WE BELIEVE
In the spiritual unity and priesthood of all believers in Christ and that these comprise of the universal church and body of Christ which is commissioned to preach the gospel to the world.
That the Gospel embraces the needs of the whole man and that the church is therefore commissioned to fulfil a ministry of divine healing.
That the Godhead exists coequally and coeternally in three persons, Father, Son and Holy Spirit and that the three are one in God, sovereign in creation, providence and redemption.
In the deity of the Holy Spirit and the necessity of His work in repentance, regeneration and Sanctification; and that the believer is promised an enduement of power through the baptism in the Holy Spirit with signs following.
In the ministries that Christ has set in His church, namely, apostles, prophets, evangelists, pastors and teachers and in the present operation of the gifts of the Holy Spirit.
In the personal, physical and visible return of the Lord Jesus Christ to reign in power and glory.
In the universal sinfulness and guilt of human nature since the fall, rendering man subject to God’s wrath and condemnation.
In the necessity of repentance towards God and faith in the Lord Jesus Christ by which the sinner is pardoned and accepted as righteous in God’s sight, this justification being imputed because of the righteousness and atoning work of Christ and received by faith alone.
In the baptism of believers immersion in water and the commemoration of Christ’s death by the observance of the Lord’s supper until He returns.
In the resurrection of the dead and the final judgement of the world, the eternal conscious bliss of the righteous and the eternal conscious punishment of the wicked.
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WHAT IS SAFEGUARDING?
Safeguarding is the protection of children, young and vulnerable adults. It is about protecting those, who may not have a voice otherwise.
At Coventry Elim Church, we take Safeguarding seriously, and as such are proud to support our staff and volunteers who are passionately serving the local community in a variety of projects.
Elim is committed to creating healthy churches and safe spaces for all. We recognise the ways in which children and adults can be at risk of harm or abuse, so endeavour to create a culture to minimise opportunities for abuse to occur. Children rely on adults to keep them safe, therefore all our churches working with children, either directly or indirectly, are committed to safeguarding children in their care. We seek to do this by providing a safe, stable, and nurturing environment where children can reach their full potential. Similarly, within our churches there are adults in need of protection, care and support due to vulnerability, whether that is a permanent or temporary state. We are aware too that within our churches there are relationships of trust, which flourish best within healthy churches and environments, where there is openness, transparency and accountability.
We firmly believe that safeguarding is everyone’s responsibility, and all involved in the life of our churches and activities have a role to play in keeping children, young people and adults safe.
WHO ARE THE SAFEGUARDING TEAM?
The Safeguarding team is currently made up of two members.
Shirene Agbelusi, Safeguarding Coordinator.
Duncan Clark, Safeguarding Deputy Coordinator.
Safeguarding Contact Email: safeguarding@elim-coventry.org.uk
SUPPORTING DOCUMENTS AND RESOURCES INTERNAL POLICIES
Coventry Elim Church Safeguarding Policy
EXTERNAL LINKS
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WHAT IS PLANNING CENTER?
Planning Center Software (“the Services”) is designed to help us administer our church and provide all elements of pastoral care to our members and the community. Our members may be provided with access to a user account, which they can use to provide us with information (including personal information), update preferences and access options to allow the booking of event. The Services should bring benefits to everyone as we can stay in touch with you much more easily and you can provide us with information in a quick and efficient way.
In addition to Planning Center, we may also collect information from you in person or on paper forms or online forms within other systems. We have also included information about other forms of processing that we may carry out.
What is the purpose of this Privacy Policy?
Coventry Elim Church is a “data controller” which means we have to tell you certain information when processing your personal information. We may input personal information into Planning Center or may ask you to do so yourself. We may collect information from you in person or we may ask you to fill in paper forms or input information into other systems that the church uses.
If you have any queries about this Privacy Policy or how we use your personal information, please contact our Data Protection Lead Shirene Agbelusi who can be contacted at the above address or email at info@elim-coventry.org.uk.
This Privacy Policy relates to your use of the Services and tells you:
● What personal information we collect about you when you use the Services
● How we collect your personal information in the Services
● How we use your personal information
● Who we may share your personal information with
● Any transfer of personal information outside of the EEA
● How long we keep your personal information
● What we do to protect your personal information
● What choices you have in relation to your personal information
We last updated this Privacy Policy on 29th May 2018
Personal Information we process about you
WHAT INFORMATION WE PROCESS ABOUT YOU
We may collect the following information about you:
● your name and address
● your mobile phone number
● your email address
● your marital status
● your age and gender
● information about your family
● your education and employment
● your role(s) within the church (if appropriate)
● attendance at meetings, events and training
● to carry out a DBS check
● the result of a DBS check
● information about your use of the Services (e.g. when you have logged in, what pages you visited)
● information we collect and record as part of pastoral care (this will include anything you tell us unless you tell us not to record it)
● payment details when booking events
● donations to the church
● gift aid information
● Any information you provide to us
● Any teams or groups you are involved with
● When you are unavailable for serving on rota
● Dates and times that you are on a rota
SENSITIVE PERSONAL INFORMATION
We may also collect, store and use the following “special categories” of sensitive personal information (if you give us this information)
● Information about your health, including any mental or physical conditions that you notify us about
● Your religious beliefs
● Your racial origin
● Any criminal record
Personal Information you give us
We may collect personal information from you when you attend church and speak to us in person. You may also fill in one of our paper forms, a form available in a different electronic system.
We collect personal information from you when you or we set up a user account in Planning Center. If we set up an account on your behalf, then we will input personal information from you that we collected from you in person, on paper forms and from contact forms on our website. We will also collect information from you when you update your user account on Planning Center.
PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
When you use the Services, we may collect certain information automatically such as:
● IP addresses (the name your smartphone uses to identify itself to us)
● Your activity in the Services including times and dates of visits
● Information on your location
● other websites you may have visited
COOKIES
We use cookies to collect information automatically. A cookie is a small file of data which our website places on your computer’s hard drive. The cookies give us information such details of your visits to our website and information about other websites that you visit.
Cookies allow websites to respond to you as an individual and let us tailor our website to your needs, likes and dislikes by gathering and remembering information about you. We use cookies to help us to provide you with a better website.
COOKIES THAT WE USE
Google Analytics
HOW TO DELETE AND CONTROL COOKIES
Most computers automatically accept cookies but you can change your settings so that you will not receive cookies and you can also delete existing cookies from your computer.
If you do change your settings, you may find that some parts of our website will not function properly. If you do not adjust your settings, you will accept cookies provided by this website.
To find out how to delete cookies or adjust their settings please visit http://www.allaboutcookies.org/.
How we use your Personal Information
OUR LEGAL BASIS FOR USING YOUR INFORMATION
The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.
1.) Where it is necessary for our legitimate interests
The GDPR specifically states that a church may use legitimate interests to process personal information relating to its members to administer your membership to the church. We consider that this is the most appropriate condition for us to administer your membership of our church as you would reasonably expect that we would have to process your personal information in order to provide you with membership of our church and so you can take full advantage of all our services. We have put safeguards into place to ensure that your personal information is protected and that your fundamental rights and freedoms are not overridden.
Examples of how we may use your information for administration purposes:
● to set up your Planning Center account
● so that we can keep a record of your attendance at bible classes and at other events and meetings
● to provide you with pastoral care and other support that you have requested and we believe would be helpful
to you
● to organise volunteers and put together rotas
2.) Where you have consented to us using your personal information
Examples of how we may use your information with consent
● We may ask for your consent to send marketing communications out to you, including information about our events and other marketing materials
● We may also ask for consent where you have given us information as part of our pastoral care and asked us to use it for a certain purpose.
3.) Where we need to perform the contract we have entered into with you
Examples of how we may use your information in order to comply with a contract that we have entered into with you:
● to buy tickets for events
● to administer the Services (such as troubleshooting, data analysis, research)
● to tell you about changes to our website, software or Services that will affect your use of Planning Center
● to help us (or the software developers) improve the Services
4.) Where we need to comply with a legal obligation
Examples of how we may use your information to fulfil a legal obligation
● keeping records for gift aid purposes
● to prevent and detect fraud
● to protect children and vulnerable adults
● to get your feedback on the Services
HOW WE USE SENSITIVE PERSONAL INFORMATION
“Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We may process special categories of personal information in the following circumstances:
1. In limited circumstances, with your explicit consent recorded in writing (e.g. where you tell us information in order to obtain support and pastoral care from us – for example this could relate to physical or mental health).
2. Where we need to carry out our legal obligations (e.g. ensure DBS checking is done where appropriate)
3. Where it is needed in the public interest and in line with our data protection policy.
4. Where It Is needed In connection with our children and vulnerable adults protection policy
Less commonly, we may process this type of information where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public
WHAT THIS MEANS IN PRACTICE
We may use your sensitive personal information in the following ways:
● your mental or physical health, racial origin, sexual orientation or criminal record in order to provide you with support and pastoral care. We may also use this information to help you access support and benefits if appropriate and requested by you
● your religious beliefs in order to administer your membership of our church
● your DBS check (which may contain information relating to criminal offences or presence on a register) to decide your suitability for roles in the church
In all cases where we require consent, we will seek your written consent or record you consent in writing to allow us to process certain sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.
You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.
INFORMATION ABOUT CHILDREN
Whilst information relating to children is not considered to be special category information, it is information that is given specific protection. Where the child is under the age of 13 we will always ask for the consent of parents before allowing the child to set up an account in Planning Center and ensure that the parent are able to access and administer the account.
Where a child is 13 or over then we will permit the child to have their own Planning Center account, but we may (if we believe it to be appropriate in the circumstances) inform the parents. We will tell the child at the time of signing up that we may inform their parents and we will only do this where it is appropriate and lawful to do so.
Sharing your Personal Information
OTHER THIRD PARTIES
We may share your information with certain third parties including:
● With other members of our church so that they can provide you with support and pray for you
● Other churches – if you request us to pass on your information either to them or from them (if you move)
● Support services and benefits providers (e.g. local authorities, your doctor)
● Our suppliers for the performance of any contract we enter into with them or you
● Our software providers who need to see your information in order to keep our website up and running
● Analytics and search engine providers who analyse information about your use of our website and help us to tailor the product and offers that we offer to you and other users
We work with the following organisations:
● Planning Center
● Webmail(for sending emails)
● HMRC (for claiming of Gift Aid)
● Stripe for processing card payments
● Text Local
● MailChimp
● Elim International Centre
LEGAL REQUIREMENTS AND LAW ENFORCEMENT
We may also disclose your personal information to third parties:
● If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations such as law enforcement agencies.
THIRD PARTY PRIVACY POLICIES
The Services may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policies. We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.
Keeping your Personal Information
HOW WE STORE YOUR PERSONAL INFORMATION
The security of your personal information is important to us.
We use appropriate technical and organisational measures to safeguard personal information and encryption technology where appropriate to enhance privacy and help prevent information security breaches.
Any personal information that we provide to you will be held within the EEA.
All third parties who provide services to us or our software provider are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.
All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Information on our third-party providers can be found above.
RETENTION OF INFORMATION
We only hold your personal information for as long as necessary for the purposes for which we collected your information.
We have set timescales in accordance with any applicable legislation and where none exists then we will keep your information for the duration of any contract that you have entered into with us and then for a period of 7 years after which time it will be deleted.
EMAILS
If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.
Your rights
ACCESS TO INFORMATION
You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact Shirene Agbelusi at shirene@elim-coventry.org.uk or write to us at the address above
CHANGING OR DELETING YOUR INFORMATION
You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you. You can request that we change, amend, delete your information or restrict our processing by emailing us at shirene@elim-coventry.org.uk.
RIGHT TO PREVENT AUTOMATED DECISION MAKING
You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at info@elim-coventry.org.uk.
TRANSFERRING PERSONAL INFORMATION
You have the right to request that your personal information is transferred by us to another organisation (this is called “data portability”). Please contact us at info@elim-coventry.org.uk with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.
COMPLAINTS
If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Shirene Agbelusi/Associate Pastor who will do their best to try and resolve the issue.
If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:
Website: www.ico.org.uk
Telephone: 03031231113
Address:
Information Commissioner's Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
CHANGES TO OUR PRIVACY POLICY
We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.
HOW TO CONTACT US
We welcome questions, comments and requests regarding this Privacy Policy which can be sent to info@elim- coventry.org.uk.
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1. TERMS
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. USE LICENSE
1) Permission is granted to temporarily download one copy of the materials (information or software) on Coventry Elim Church web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on Coventry Elim Church web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or "mirror" the materials on any other server.
2) This license shall automatically terminate if you violate any of these restrictions and may be terminated by Coventry Elim Church at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. DISCLAIMER
The materials on Coventry Elim Church web site are provided "as is". Coventry Elim Church makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Coventry Elim Church does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. LIMITATIONS
In no event shall Coventry Elim Church or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Coventry Elim Church Internet site, even if Coventry Elim Church or a Coventry Elim Church authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. REVISIONS AND ERRATA
The materials appearing on Coventry Elim Church web site could include technical, typographical, or photographic errors. Coventry Elim Church does not warrant that any of the materials on its web site are accurate, complete, or current. Coventry Elim Church may make changes to the materials contained on its web site at any time without notice. Coventry Elim Church does not, however, make any commitment to update the materials.
6. LINKS
Coventry Elim Church has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Coventry Elim Church of the site. Use of any such linked web site is at the user's own risk.
7. SITE TERMS OF USE MODIFICATIONS
Coventry Elim Church may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. GOVERNING LAW
Any claim relating to Coventry Elim Church web site shall be governed by the laws of the State of UK without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
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Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
Make our website work as you’d expect
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
We do not use cookies to:
Collect any personally identifiable information (without your express permission)
Collect any sensitive information (without your express permission)
Pass data to advertising networks
Pass personally identifiable data to third parties
Pay sales commissions
You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
We use cookies to make our website work including:
Allowing you to add comments to our site
There is no way to prevent these cookies being set other than to not use our site.
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:
YouTube – Privacy Policy powers some of the videos on our site
Vimeo – Privacy Policy powers some of the videos on our site
Disabling these cookies will likely break the functions offered by these third parties
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
We use:
Google Analytics
Turning Cookies Off
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